Check a service line
Look up the official material classification for the public and property sides of a water service line.
Open the official address lookupMilwaukee water information
Check a service line, report a water problem, open your account, or find current water-quality and construction information.
Checked against Milwaukee Water Works sources · October 10, 2026
Water surfacing in the street?
Call the Milwaukee Water Works 24-hour Control Center for a possible water-main break.
Start with what you need
Report water in the street
Call the 24-hour Water Control Center for a possible water-main break or water surfacing in the street.
Call 414-286-3710Open or pay a water account
Use your account number to open the City portal, or compare the current payment options.
Go to account accessCheck a water-quality concern
Start with Water Works guidance for color, cloudiness, particles, taste, or odor.
Open the appearance guideCheck the water service line
Milwaukee Water Works’ address lookup is the official inventory. It can show separate results for the public side and the property side of the line.
Open the official address lookupMKEstuff doesn’t copy or independently classify address-level service-line records. Check the result and any notes in the Water Works viewer.
What the result means for your next step
Lead
Follow Water Works guidance for reducing exposure and for the current replacement process.
Review lead service-line guidanceUnknown
Water Works may need help identifying the property-side material. Use its instructions to check and report it.
See how to identify the materialGalvanized requiring replacement
Use Water Works guidance for the address and contact Customer Service with questions about next steps.
Review service-line guidanceNon-lead
The official inventory classifies the service line as non-lead. Follow any notes shown with the address result.
Return to the official lookupWater quality and appearance
Start with the condition you see, taste, or smell.
Water looks rusty, brown, or yellow
Use the Water Works appearance guide for the current flushing steps and contact instructions.
Check discolored-water guidanceWater looks cloudy or milky
Compare what you see with Water Works guidance, including whether the cloudiness clears after the water sits.
Check cloudy-water guidanceWater has an unusual taste or odor
Check whether the issue affects hot water, cold water, one faucet, or every faucet before contacting Water Quality.
Check taste and odor guidanceYou want lead testing or a filter
Use the current Water Works pages for testing options and filter certification guidance.
See water-testing optionsRead the 2025 annual water quality reportPublished by Milwaukee Water Works in 2026 · PDFCheck current PFAS resultsTesting information and published resultsCheck current Water Works noticesTemporary operational and treatment updates
Still unsure? Call Water Quality at 414-286-2585.
Accounts, bills, and payment help
Milwaukee’s Municipal Services Bill can include water, sewer, stormwater, solid waste, street lighting, and snow-and-ice charges. Use your account number to sign in.
Access an accountView bills and account informationCompare payment optionsOnline, phone, mail, in person, and drop boxCheck rates and bill chargesCurrent charges and how the bill is organizedFind payment helpPayment arrangements and current support programs
Account question? Call Customer Service at 414-286-2830.
Water-main projects
Water Works publishes a weekly report with project streets, limits, start dates, and construction status. Open the project page for the newest report.
Milwaukee water questions
How do I check whether a Milwaukee home has a lead service line?
Enter the address in Milwaukee Water Works’ official service-line lookup. The inventory can show separate classifications for the utility side and the property side. MKEstuff does not copy or independently classify address-level service-line records.
Who do I call for a possible water-main break?
Call the Milwaukee Water Works 24-hour Water Control Center at 414-286-3710 for water surfacing in a street, a possible main break, no water, or unusually low pressure that may be connected to a main problem.
Is a water bill the same as the Municipal Services Bill?
Milwaukee’s Municipal Services Bill can include water, sewer, stormwater, solid waste, street lighting, and snow-and-ice charges. Check the current rates page for the charges that apply to a particular bill.
Where can I read Milwaukee’s annual water-quality report?
Milwaukee Water Works publishes an annual Consumer Confidence Report and keeps prior reports on its reports page. MKEstuff links to the current report and the report archive.
Can I see current Milwaukee water-main construction?
Milwaukee Water Works publishes a weekly project report with street limits and construction status. Use the current projects page for the newest report.
This is an independent guide to Milwaukee Water Works information. Follow the linked Water Works page for the current result, instruction, rate, or notice. Something changed? Email me and I’ll update it.